Experience Behind the Strategy

Real-world hospitality sales, revenue, and operations experience.

I’ve spent more than a decade growing hospitality businesses from both the sales and operational sides—driving revenue, building sales pipelines, leading teams, managing events and catering, developing accounts, and navigating openings, renovations, transitions, and day-to-day operational challenges. My experience spans branded and independent hotels, restaurants, venues, and hospitality businesses across multiple markets.

I understand both sides of the equation: how to win the business and what it takes operationally to deliver it successfully.

I find opportunities and turn them into business growth.

With more than a decade in hospitality sales and account leadership, I’ve built pipelines from zero, developed new markets, grown customer relationships, and turned opportunities into revenue across corporate, group, catering, and private-event business from San Francisco to New York.

I’ve also led the operations behind what sales promises.

I’ve built catering and private-event programs from the ground up and led their delivery in operations. That means I understand both sides: winning the customer and successfully delivering the experience. I understand how revenue, labor, profitability, service and customer experience have to work together.

And I bring an operator’s perspective to technology.

Working inside hospitality has shown me where customer and operational friction costs businesses time, money and opportunity. I’ve developed technology and AI concepts around real hospitality challenges — from making the customer journey easier to improving efficiency, profitability and decision-making.

Sales. Operations. Technology. Different sides of the same goal: building a stronger hospitality business.

Who I Work With

Hotels • Restaurants • Wineries • Breweries • Event Venues • Resorts • Hospitality Management Companies

From independent businesses to established brands, I work with hospitality teams that want to grow revenue, strengthen sales performance, develop new business, or add experienced support without automatically adding another full-time position.

The Opportunity Walk | SubstackHospitality strategist and creator of The Opportunity Walk. Exploring real hospitality challenges and opportunities through smarter questions, practical thinking, and AI-guided tools.